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2
Quality communication can improve patient-centred health ...
https://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-023-09869-8
3
communication with patients from a different cultural background
https://pmc.ncbi.nlm.nih.gov/articles/PMC9842546/
4
(PDF) The Effort Of Social Workers To Nurture Verbal And Non ...
https://www.researchgate.net/publication/353015186_The_Effort_Of_Social_Workers_To_Nurture_Verbal_And_Non-Verbal_Communication_On_Client_Participation_Level
5
Communication Skills: A Scoping Review of Experiences ...
https://www.sciencedirect.com/science/article/pii/S2212267223017628
6
A literature-based study of patient-centered care ... - BMC Nursing
https://bmcnurs.biomedcentral.com/articles/10.1186/s12912-021-00684-2
7
Improving How Clinicians Communicate With Patients
https://journals.sagepub.com/doi/10.1177/10946705231190018
8
The Teaching and Learning of Communication Skills in Social ...
https://journals.sagepub.com/doi/10.1177/10497315221088285
9
An Investigation of the Use of Verbal and Non-verbal ...
https://www.sciencedirect.com/science/article/pii/S0031940610636784
10
Communication skills for customer service and why they're ...
https://www.glion.edu/magazine/communication-skills-customer-service/
11
The Effects of Effective Communication on Organizational ...
https://www.scirp.org/journal/paperinformation?paperid=107818
12
Journal articles: 'Verbal communication' - Grafiati
https://www.grafiati.com/en/literature-selections/verbal-communication/journal/
13
[PDF] The Effect of Communication of Service Employee on Customer ...
https://koreascience.kr/article/JAKO202121555190238.pdf
14
The Importance of Effective Communication in Nursing | USAHS
https://www.usa.edu/blog/communication-in-nursing/
15
Chapter 4: Verbal Communication
https://fscj.pressbooks.pub/man4162/chapter/10-1-verbal-communication-and-conversation/
16
What are some examples of how effective communication can ...
https://www.quora.com/What-are-some-examples-of-how-effective-communication-can-lead-to-improved-client-satisfaction-and-enhanced-dynamics
17
Developing Students Verbal Communication Skills and Speech ...
https://www.scirp.org/journal/paperinformation?paperid=107191
18
Understanding the communication skills that support nurses to ...
https://journals.rcni.com/nursing-standard/evidence-and-practice/understanding-the-communication-skills-that-support-nurses-to-provide-personcentred-care-ns.2024.e12132/full
19
Communication Skills in Counseling & Therapy: 17 Techniques
https://positivepsychology.com/communication-in-therapy/
20
Body Language and Nonverbal Communication - HelpGuide.org
https://www.helpguide.org/relationships/communication/nonverbal-communication
21
Distribution Strategies for Service Delivery: Focus on Verbal ...
https://koreascience.kr/article/JAKO202207638881807.page
22
A Model for Effective Nonverbal Communication between ...
https://www.mdpi.com/2227-9032/10/11/2119
23
Training Service Staff to Enhance Non-Verbal Behavioral Skills ...
https://www.mdpi.com/2673-5768/2/2/14
24
Different methods of communication | Verbal & non-verbal
https://cpdonline.co.uk/knowledge-base/business/different-communication-methods/
25
The Evolution of Business Communication
https://online.hilbert.edu/blog/evolution-of-business-communication/
26
Verbal Communication: Importance and Key Skills Explained
https://trueconf.com/blog/productivity/verbal-communication
27
How To Strengthen Communication Skills to Improve Sales ...
https://www.ucfs.net/how-to-strengthen-communication-skills-to-improve-sales-performance/
28
Why It's Necessary to Improve Team Communication
https://www.apu.apus.edu/area-of-study/business-and-management/resources/why-it-is-necessary-to-improve-team-communication/
29
The Improvement of Non-Verbal Communication Skills of Five ...
https://voices.no/index.php/voices/article/view/1996/1740
30
[PDF] Enhancing Multicultural Competence Through Nonverbal ...
https://www.counseling.org/docs/default-source/archived-docs/vistas/understanding-the-unsaid-enhancing-multicultural.pdf?sfvrsn=954bbd5d_4
31
Strategies for Effective Communication in Health Care
https://publichealth.tulane.edu/blog/communication-in-healthcare/
32
[PDF] Achieving competitive advantage through effective ...
https://www.jois.eu/files/4_349_Uche.pdf
33
Reduced therapeutic skill in teletherapy versus in‐person ...
https://onlinelibrary.wiley.com/doi/full/10.1002/capr.12666
34
Nonverbal Communication Skills That Affect Presentations | AMA
https://www.amanet.org/articles/nonverbal-communication-skills-that-affect-presentations/
35
Workplace Communication Statistics (2025) - Pumble
https://pumble.com/learn/communication/communication-statistics/
36
Effective Communication: Barriers and Strategies
https://uwaterloo.ca/centre-for-teaching-excellence/catalogs/tip-sheets/effective-communication-barriers-and-strategies
37
The 4 Types Of Communication [Definitions & Examples]
https://colinjamesmethod.com/the-4-types-of-communication/
38
Effective Communication in Health & Social Care
https://www.theaccessgroup.com/en-gb/blog/hsc-effective-communication-health-and-social-care/
39
[PDF] The Role of Communication for Business Growth - Sciedu
https://www.sciedu.ca/journal/index.php/wjel/article/download/21794/13495
40
Nonverbal Behaviors “Speak” Relational Messages of ...
https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2021.624177/full
41
Interpersonal Communication: What it is And Why it Matters
https://everyonesocial.com/blog/interpersonal-communication/
43
Effective communication between nurses and patients
https://www.britishjournalofcommunitynursing.com/content/professional/effective-communication-between-nurses-and-patients-an-evolutionary-concept-analysis/
44
[PDF] Communication Pattern in Social Work Practice: A Conceptual ...
https://www.arcjournals.org/pdfs/ijrsa/v5-i2/5.pdf
45
The role of the physical environment in conversations between ...
https://www.tandfonline.com/doi/full/10.1080/09638288.2016.1239769
46
9 Types of Nonverbal Communication - Verywell Mind
https://www.verywellmind.com/types-of-nonverbal-communication-2795397
47
[PDF] 37 IMPORTANCE OF NON-VERBAL COMMUNICATION IN ...
https://sgojahds.com/index.php/SGOJAHDS/article/download/495/522
48
[PDF] Communication is 93% Nonverbal: An Urban Legend Proliferates
https://cornerstone.lib.mnsu.edu/cgi/viewcontent.cgi?article=1000&context=ctamj
49
What Is Your Client's Body Language Telling You?
https://www.goodtherapy.org/for-professionals/marketing/customer-experience/article/what-is-your-clients-body-language-telling-you
50
Assessing the Impact of Service Delivery in Hospitals of Dhaka ...
https://ej-med.org/index.php/ejmed/article/view/1925
51
Client Communication Best Practices to Improve Relationships
https://clickup.com/blog/client-communication/
52
Interpersonal Skills: Definitions, Examples and How To Improve
https://www.indeed.com/career-advice/resumes-cover-letters/interpersonal-skills
53
[PDF] The Relationship Between Verbal And Non-Verbal ...
https://ejournal.seaninstitute.or.id/index.php/healt/article/download/3504/2778/9791
54
The Effect of Nonlexical Verbal Signals on the Perceived ...
https://ejcop.scholasticahq.com/article/27434-the-effect-of-nonlexical-verbal-signals-on-the-perceived-authenticity-empathy-and-understanding-of-a-listener
55
Communication skills training in psychiatry | BJPsych Advances
https://www.cambridge.org/core/journals/bjpsych-advances/article/communication-skills-training-in-psychiatry/07CE810861964AE5F8F8E245DC0E89F6
56
[PDF] Non Verbal, Oral and Written (Literature Review)
https://dinastires.org/JLPH/article/download/80/74/372
57
[PDF] Effective Communication in the Workplace
https://nacmnet.org/wp-content/uploads/Communication-in-the-Workplace-Reference-Guide.pdf
58
What Is Verbal Communication? - Human Focus
https://humanfocus.co.uk/blog/what-is-verbal-communication/
59
Verbal Cues Definition, Types & Examples - Lesson - Study.com
https://study.com/academy/lesson/verbal-cues-in-communication-definition-examples.html
60
Verbal Communication in Counselling and Therapy - IntechOpen
https://www.intechopen.com/chapters/72155
61
[PDF] Social Media and its Impact on Non-Verbal Communication
https://www.ijfmr.com/papers/2024/3/23102.pdf
62
Non-Verbal Communication
https://healthcarecommunicationmatters.co.uk/articles/non-verbal-communication/
63
[PDF] Gaining Compliance through Non-Verbal Communication
https://digitalcommons.pepperdine.edu/cgi/viewcontent.cgi?referer=&httpsredir=1&article=1098&context=drlj
64
The Value of Communication in the Client-Planner Relationship
https://www.financialplanningassociation.org/article/journal/AUG17-value-communication-client-planner-relationship
65
Communicating effectively | Business Queensland
https://www.business.qld.gov.au/running-business/marketing-sales/sales/communicating-effectively
66
10 Tips for Improving Your Public Speaking Skills
https://professional.dce.harvard.edu/blog/10-tips-for-improving-your-public-speaking-skills/
67
Using Empathy in Communication - Physiopedia
https://www.physio-pedia.com/Using_Empathy_in_Communication
68
Are AI tools actively trying to make us dumber? - Reddit
https://www.reddit.com/r/artificial/comments/1lbz6c5/are_ai_tools_actively_trying_to_make_us_dumber/
69
Top 10 Communication Skills in the Workplace (+Examples)
https://www.niagarainstitute.com/blog/communication-skills
70
Communication in the hospitality industry - SiteMinder
https://www.siteminder.com/r/hospitality-communication/
71
Adopting Non-Verbal Communication Variables as Innovative ...
https://publications.afropolitanjournals.com/index.php/ajhcer/article/view/581
72
Effective Communication: Improving Your Interpersonal Skills
https://www.helpguide.org/relationships/communication/effective-communication
73
Language barriers to effective communication - Redalyc
https://www.redalyc.org/journal/279/27962177008/html/
74
[PDF] The Role of Communication Skills in Persuading Customers to ...
https://ijrpr.com/uploads/V4ISSUE10/IJRPR18046.pdf
75
Effective communication in the workplace: References
https://www.open.edu/openlearn/ocw/mod/oucontent/view.php?id=98509§ion=__references
76
[PDF] Effective Management Communication Strategies
https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=7058&context=dissertations
77
[PDF] Therapeutic communication - European Journal of Bioethics
https://jahr-bioethics-journal.com/index.php/JAHR/article/view/102/111
78
Communication skills training for improving the communicative ...
https://onlinelibrary.wiley.com/doi/full/10.1002/cl2.1309
79
[PDF] THE IMPORTANCE OF COMMUNICATION IN BUSINESS ...
https://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID3578378_code2517124.pdf?abstractid=3578378&mirid=1
80
Preparing law students for practice : a non-verbal ...
https://journals.co.za/doi/pdf/10.10520/EJC-1936ce4089
81
Assertive Communication: Definition, Examples, and Tips
https://www.coursera.org/articles/assertive-communication
82
[PDF] Verbal & Non-Verbal Communication Skills
https://www.counsellingconnection.com/wp-content/uploads/2009/10/report-1-verbal-and-non-verbal-communication-skills.pdf
83
The Measurement of Eye Contact in Human Interactions
https://link.springer.com/article/10.1007/s10919-020-00333-3
84
Communication Is at the Heart of Positive Employee ...
https://sloanreview.mit.edu/article/communication-is-at-the-heart-of-positive-employee-relationships/
85
Measuring the importance of communication skills in tourism
https://www.tandfonline.com/doi/full/10.1080/1331677X.2022.2077790
86
A Communication Coding System for Use in High Conflict ...
https://www.frontiersin.org/journals/communication/articles/10.3389/fcomm.2022.863960/full
87
Challenges for meaningful interpersonal communication in a ...
https://scielo.org.za/scielo.php?script=sci_arttext&pid=S0259-94222019000100020
88
[PDF] Developing professional communication skills: Perceptions and ...
https://files.eric.ed.gov/fulltext/EJ1264474.pdf
89
[PDF] Business and Professional Communication
http://students.aiu.edu/submissions/profiles/resources/onlineBook/u7B7M4_Business_professional_communication2020.pdf
90
Effective Interpersonal Communication: A Practical Guide to ...
https://ojin.nursingworld.org/link/75174bd9ac9a4f16a7841ad2c6f39d97.aspx
92
Verbal Communication Types (With Definition and Examples)
https://ca.indeed.com/career-advice/career-development/verbal-communication-types
93
How 'non-verbal communication' is going digital - BBC
https://www.bbc.com/worklife/article/20221104-how-non-verbal-communication-is-going-digital
94
Active Listening: Techniques, Benefits, Examples - Verywell Mind
https://www.verywellmind.com/what-is-active-listening-3024343
96
[PDF] Nurse Talk: Features of effective verbal communication used by ...
https://citeseerx.ist.psu.edu/document?repid=rep1&type=pdf&doi=8080c4f9d0568b409d504930972b7249949a5185
97
Communication Skills in Healthcare: A Guide to Practice
https://www.ausmed.com/learn/guides/communication-skills
98
Communication skills 3: non-verbal communication
https://www.nursingtimes.net/assessment-skills/communication-skills-3-non-verbal-communication-15-01-2018/
99
[PDF] Adopting Non-Verbal Communication Variables as Innovative ...
https://publications.afropolitanjournals.com/index.php/ajhcer/article/download/581/436/524