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1
How to define the scope of the SMS in ISO 20000 - Advisera
https://advisera.com/20000academy/blog/2015/06/02/how-to-define-the-scope-of-the-sms-in-iso-20000/
2
Guidance on scope definition and applicability of ISO/IEC 20000-1
https://www.iso.org/obp/ui/en/%23!iso:std:72121:en
3
ISO/IEC 20000:2018 Scope Formulation: Tips and Tricks - LinkedIn
https://www.linkedin.com/pulse/isoiec-200002018-scope-formulation-tips-tricks-atanas-shinikov
4
ISO 20000 context of organization: How to identify it - Advisera
https://advisera.com/20000academy/blog/2019/11/07/iso-20000-context-of-organization-how-to-identify-it/
5
ISO 20000: The International Standard for Service Management
https://www.itgovernance.co.uk/iso20000
6
ISO 2000 : Clause 1 – Scope
https://iso-docs.com/blogs/iso-22301-standard/iso-2000-clause-1-scope?srsltid=AfmBOorMOY_CenZvWH8hY5vvW9lryxWYyFusmPXP59cTLLEGvQ2NRDAz
7
Guidance on scope definition and applicability of ISO/IEC 20000-1
https://www.iso.org/obp/ui/%23iso:std:iso-iec:20000:-3:ed-1:en
8
IT-SMS Determining the scope of the service Clause 4.3 of ISO/IEC ...
https://www.youtube.com/watch?v=VfoCwewF9ec
9
Scoping ISO/IEC 20000 and the Registered Certification Body
https://www.itilnews.com/index.php?pagename=Scoping_ISOIEC_20000
10
FAQ: ISO 20000 Certification | YaSM Service Management Wiki
https://yasm.com/wiki/en/index.php/FAQ:_ISO_20000_Certification