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1
Customer Satisfaction - Capsim
https://ww3.capsim.com/guides/capstone_harvard_tmi_2012/analyst-report/customer-satisfaction.html
2
Customer Satisfaction - Promotion - Capsim
https://ww3.capsim.com/guides/capstone_harvard_tmi_2012/analyst-report/customer-satisfactionbc9cbc9c.html?start=2
3
Customer Survey Score, You, and Reverse Engineering it: : r/Capsim
https://www.reddit.com/r/Capsim/comments/axelr2/customer_survey_score_you_and_reverse_engineering/
4
Customer Satisfaction - The Survey Score - Capsim
https://ww3.capsim.com/guides/capstone_harvard_tmi_2012/analyst-report/customer-satisfaction9b5f9b5f.html?start=5
5
CAPSIM - How to increase customer awareness and accessibility
https://www.youtube.com/watch?v=8_1NmBDO4VE
6
How is the Customer Survey Score Calculated? - Additional Factors
https://ww3.capsim.com/guides/capstone_harvard2011/-reports/162-how-is-the-customer-survey-score-calculatedf0e5.html
7
how to increase customer satisfaction in capsim software - Chegg
https://www.chegg.com/homework-help/questions-and-answers/increase-customer-satisfaction-capsim-software-q183730443
8
3.2 Estimating the Customer Survey Score - Capsim
https://ww3.capsim.com/guides/capstone_harvard_tmi_2012/the-guide/3-the-customer-survey-score034f034f.html?start=6
9
How is the Customer Survey Score Calculated? - Capsim
https://ww3.capsim.com/guides/capstone_harvard_tmi_2012/-reports/162-how-is-the-customer-survey-score-calculated.html
10
3 The Customer Survey Score - Capsim
https://ww3.capsim.com/guides/capstone_harvard_tmi_2012/the-guide/3-the-customer-survey-score.html