Statistics for Top 100 Results
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1
Customer Retention Versus Customer Acquisition - Forbes
https://www.forbes.com/councils/forbesbusinesscouncil/2022/12/12/customer-retention-versus-customer-acquisition/
2
Customer Acquisition Vs Retention Costs: Statistics & Trends You ...
https://www.invespcro.com/blog/customer-acquisition-retention/
3
Maximizing Proposal Win Rates for AEC Firms - HSO
https://www.hso.com/blog/maximizing-proposal-win-rates-for-aec-firms
4
Does It Still Cost 5x More To Create A New Customer Than Retain ...
https://www.forbes.com/sites/blakemorgan/2019/04/29/does-it-still-cost-5x-more-to-create-a-new-customer-than-retain-an-old-one/
5
Customer Acquisition vs Retention Cost – Statistics & Trend
https://www.businessdasher.com/customer-acquisition-vs-retention-cost/
6
[PDF] 2020 State of the AEC Industry Analysis & Insights
https://employeeengagement.com/wp-content/uploads/2021/04/AEC-HRemote-Summit-2021-Andrej-Avellini.pdf
7
[PDF] How to Manage Client Relationships - AEC Business
https://aec-business.com/aec-downloads/HowtoManageClientRelationships.pdf
8
Here's Why You Need to Focus on Customer Retention | Gainsight
https://www.gainsight.com/blog/acquiring-customers-isnt-enough-heres-why-you-need-to-focus-on-retention/
9
Understanding the AEC Industry + Top 17 AEC Trends for 2024
https://openasset.com/resources/aec-industry-trends/
10
Customer Retention vs Acquisition Cost: Which One Should You ...
https://userpilot.com/blog/customer-retention-vs-acquisition-cost/
11
It costs 6–7 times more to acquire a new customer than to retain an ...
https://www.reddit.com/r/business/comments/2ttpyw/it_costs_67_times_more_to_acquire_a_new_customer/
12
How much does it cost to acquire new customers compared ... - Quora
https://www.quora.com/How-much-does-it-cost-to-acquire-new-customers-compared-to-getting-repeat-business-from-a-customer
13
Average Customer Acquisition Cost by Industry for 2025 - GoCustomer
https://www.gocustomer.ai/blog/average-customer-acquisition-cost
15
The price of new vs loyal: customer retention costs explained
https://loyaltylion.com/blog/customer-retention-cost
16
What is Customer Acquisition? - Qualtrics
https://www.qualtrics.com/experience-management/customer/customer-acquisition/
17
Stop Fishing Everywhere: Nail Your Ideal Client Profiles for AEC ...
https://www.stambaughness.com/blog/ideal-client-profiles-aec/
18
Average Customer Acquisition Cost by Industry - Vena Solutions
https://www.venasolutions.com/blog/average-cac-by-industry
19
AEC Marketing Budgeting 101 - Marketers Take Flight
https://www.marketerstakeflight.com/2016/09/25/aec-marketing-budgeting-101/
20
The cost of acquiring new customers vs. retaining existing ones
https://paylode.com/articles/acquiring-new-customers-vs-retaining-existing-ones
21
What's the Average Customer Acquisition Cost for eCommerce ...
https://www.huntclub.com/blog/average-customer-acquisition-cost
22
Does it still cost 5X more to acquire customers than to retain them in ...
https://hashtagpaid.com/banknotes/does-it-still-cost-5x-more-to-acquire-customers-than-to-retain-them-in-2023
23
Calculating CAC and Tips to Reduce it - Lifesight
https://lifesight.io/blog/calculating-cac-and-tips-to-reduce-it/
24
Customer Acquisition vs. Retention Costs - Optimove
https://www.optimove.com/resources/learning-center/customer-acquisition-vs-retention-costs
25
The 2024 State of AEC Marketing Overview - OpenAsset
https://openasset.com/blog/2024-state-of-aec-marketing/
26
The Value of Keeping the Right Customers - Harvard Business Review
https://hbr.org/2014/10/the-value-of-keeping-the-right-customers
27
How strong are your client relationships? Here's how to make them ...
https://friedmanpartners.com/how-strong-are-your-client-relationships-heres-how-to-make-them-even-better/
28
Marketing & Sales Planning: Who & How Much?
https://www.enr.com/blogs/22-marketropolis/post/38867-marketing-sales-planning-who-how-much
29
Customer Retention Marketing vs. Customer Acquisition Marketing
https://www.outboundengine.com/blog/customer-retention-marketing-vs-customer-acquisition-marketing/
30
ENGAGE: Growing and Retaining the Best AEC Clients
https://marketlinkaec.com/engage-growing-retaining-clients
31
Customer Retention Cost (2024 SaaS Business Guide)
https://www.mosaic.tech/financial-metrics/customer-retention-cost
32
How To Win & Retain New Customers In The Printing Industry
https://soyang.co.uk/how-win-retain-print-customers/
33
Calculate Your Cost to Sell to a New vs. Existing Customer
https://www.contractingbusiness.com/columns/rob-doc-falke/article/21155650/calculate-your-cost-to-sell-to-a-new-vs-existing-customer
34
Is it better to acquire new customers or to retain existing ones? - Quora
https://www.quora.com/Is-it-better-to-acquire-new-customers-or-to-retain-existing-ones
35
The Cost of Customer Acquisition vs Customer Retention
https://uplandsoftware.com/kapost/resources/blog/customer-acquisition-versus-customer-retention/
36
New versus existing clients in the professional services industry
https://www.consultancy.eu/news/2663/new-versus-existing-clients-in-the-professional-services-industry
37
Client experience as competitive advantage for AEC firms
https://www.bdcnetwork.com/home/blog/55150698/client-experience-as-competitive-advantage-for-aec-firms
38
What is the Cost of Customer Acquisition vs Customer Retention?
https://www.linkedin.com/pulse/what-cost-customer-acquisition-vs-retention-ian-kingwill
39
AEC Firms Can Win More Proposals - CRM Software Blog
https://www.crmsoftwareblog.com/2024/03/how-aec-firms-can-win-more-proposals/
40
Maximizing Marketing ROI in the AEC Industry: Strategies for Long ...
https://wmkagency.com/blog/maximizing-marketing-roi-in-the-aec-industry-strategies-for-long-term-growth
41
Client Targeting for AEC Firm Growth - Stambaugh Ness
https://www.stambaughness.com/blog/client-targeting-aec-firm-growth/
42
[PDF] Architecture & Engineering Industry Study - Full Sail Partners
https://www.fullsailpartners.com/hubfs/2021/42nd%20Clarity%20AE%20Industry%20Study%202021.pdf
43
Average Customer Acquisition Cost: Benchmarks by Industry
https://userpilot.com/blog/average-customer-acquisition-cost/
44
The cost of customer retention: Why is it one of the most important ...
https://www.intelectium.com/en/post/el-coste-de-retencion-de-clientes
45
The Business Development Secret Weapon: Client Experience
https://www.enr.com/blogs/22-marketropolis/post/52131-the-business-development-secret-weapon-client-experience
46
Customer Acquisition Cost (CAC): Everything You Need to Know
https://www.maxio.com/saaspedia/cac-customer-acquisition-cost
47
What Everybody Ought to Know About A/E/C Marketing Costs -
https://www.helpeverybodyeveryday.com/marketing-101/72-what-everybody-ought-to-know-about-aec-marketing-costs
48
Why is Client Retention More Cost-Effective Than Acquiring New ...
https://www.linkedin.com/pulse/why-client-retention-more-cost-effective-than-acquiring-wgdqe
49
[PDF] Understanding What Clients Value: The AEC Industry's Biggest ...
https://friedmanpartners.com/wp-content/uploads/2017/07/PEMag-AugSept14-PrivatePractice-Value-Client-Feedback.pdf
50
Customer Acquisition Cost (CAC) Definition | BillingPlatform
https://billingplatform.com/blog/customer-acquisition-cost-definition-and-strategies
51
107 Customer Service Statistics and Facts You Shouldn't Ignore
https://www.helpscout.com/75-customer-service-facts-quotes-statistics/
52
Unanet Acquires GovPro AI to Enable Customers to Win More ...
https://unanet.com/news/unanet-acquires-govpro-ai-to-enable-govcons-to-win-more-business
53
Marketing Manager A E C Industry $110000 Jobs, Employment
https://www.indeed.com/q-marketing-manager-a-e-c-industry-%24110,000-jobs.html
54
A/E/C Marketing Metrics that Matter in 2017
https://go.psmj.com/blog/a/e/c-marketing-metrics-that-matter-in-2017
55
12 Contract Types for Architects and Engineers and When to Use ...
https://blog.bqe.com/12-contract-types-for-professional-services-and-when-to-use-them
56
Client Acquisition vs. Client Relationship Management: What's the ...
https://www.breakcold.com/whats-the-difference/client-acquisition-client-relationship-management
57
Client Score: Five Slices for AEC Client Success - Marketlink AEC
https://marketlinkaec.com/blog/469-firmwide-aec-client-success
58
[PDF] The Value of Online Customer Loyalty and How You Can Capture It
https://media.bain.com/Images/Value_online_customer_loyalty_you_capture.pdf
59
Customer Acquisition vs. Customer Retention Marketing
https://www.americanexpress.com/en-us/business/trends-and-insights/articles/retaining-customers-vs-acquiring-customers/
60
Chasing New Customers Is More Profitable Than Retaining Old ...
https://www.datadab.com/blog/the-loyalty-myth-why-chasing-new-customers-is-more-profitable-than-retaining-old-ones/
61
How to Earn Repeat Business From Returning Customers
https://www.business.com/articles/5-ways-to-earn-repeat-business/
62
Elevating customer experience: A win–win for insurers and customers
https://www.mckinsey.com/industries/financial-services/our-insights/insurance/elevating-customer-experience-a-win-win-for-insurers-and-customers
63
The optimal ratio of acquisition and retention costs - ResearchGate
https://www.researchgate.net/publication/233555767_The_optimal_ratio_of_acquisition_and_retention_costs
64
9 surefire client retention strategies to keep clients happy | Teamwork
https://www.teamwork.com/blog/client-retention/
65
Customer Retention is the Most Cost-Effective Path to Growth
https://iireporter.com/customer-retention-is-the-most-cost-effective-path-to-growth/
66
Value Engineering in Construction: A 6 Step Methodology | Gordian
https://www.gordian.com/resources/value-engineering-for-construction/
67
How To Calculate Customer Retention Cost: The Hidden SaaS Metric
https://www.cloudzero.com/blog/customer-retention-cost/
68
Lowering Costs of Customer Acquisition
https://www.insurancethoughtleadership.com/customer-experience/lowering-costs-customer-acquisition
69
22 Examples of Customer Retention Strategies That Actually Work
https://blog.hubspot.com/service/customer-retention-strategies
70
Customer Acquisition vs. Retention Costs: Where Should Your ...
https://arrows.to/resources/customer-acquisition-cost-vs-retention-costs
71
"It is more expensive to gain a new customer than to retain an ...
https://alafave.org/it-is-more-expensive-to-gain-a-new-customer-than-to-retain-an-existing-customer/
72
Customer Acquisition vs. Customer Retention: Unveiling the Cost ...
https://www.comosense.com/customer-acquisition-vs-customer-retention-unveiling-the-cost-effective-strategy/
73
Understanding the costs of client retention vs acquisition
https://www.investmentexecutive.com/newspaper_/building-your-business-newspaper/news-54766/
74
Customer acquisition cost: How much does it cost to acquire a new ...
https://www.clientbook.com/blog/customer-acquisition-cost-how-much-does-it-cost-to-acquire-a-new-customer
75
The Cost of Customer Acquisition vs. Customer Retention - Nexcess
https://www.nexcess.net/blog/customer-acquisition-cost/
77
CAC vs. CPA: How To Cut Customer Acquisition Costs - Bloomreach
https://www.bloomreach.com/en/blog/cac-vs-cpa-how-to-cut-marketing-costs-when-acquiring-customers
78
What's The Cost Of Acquiring Versus Retaining A Customer?
https://martech.zone/whats-cost-acquiring-versus-retaining-customer/
79
Customer Acquisition Costs by Industry (2025) - Shopify
https://www.shopify.com/blog/customer-acquisition-cost-by-industry
80
How the AEC Industry Can Build with Inbound Marketing
https://wmkagency.com/blog/how-the-aec-industry-can-build-with-inbound-marketing
81
Customer Acquisition Cost (CAC) - ProductPlan
https://www.productplan.com/glossary/customer-acquisition-cost/
82
How to Master Customer Acquisition Cost Calculation (2025)
https://wisernotify.com/blog/how-to-calculate-customer-acquisition-cost/
85
11 Customer Acquisition vs Retention Statistics (2025) - markinblog
https://www.markinblog.com/customer-loyalty-retention-statistics/
86
Switching Costs and Customer Loyalty: A Review of literature
https://www.researchgate.net/publication/353972918_Switching_Costs_and_Customer_Loyalty_A_Review_of_literature
87
What's the cost of bringing in new customers in comparison to ...
https://convrg.agency/blog/whats-the-cost-of-bringing-in-new-customers-in-comparison-to-retaining-existing-customers
88
Returning Customers Spend 67 Percent More Than New Customers
https://www.business.com/articles/returning-customers-spend-67-more-than-new-customers-keep-your-customers-coming-back-with-a-recurring-revenue-sales-model/
89
Customer Acquisition Cost: Formula, Calculation, & Example
https://www.revechat.com/blog/customer-acquisition-cost/
91
Career Opportunities In Marketing | Marketing Jobs In the A/E Industry
https://www.helpeverybodyeveryday.com/career-development/3591-ae-marketing-career
92
Why retention marketing is more efficient than customer acquisition
https://www.revenuemarketingalliance.com/retention-marketing-vs-acquisition-marketing-cheaper-to-keep-existing-customers/
93
How to Calculate the Cost of Customer Retention Versus ... - Totango
https://www.totango.com/blog/how-to-calculate-the-cost-of-customer-retention-versus-customer-acquisition
94
Women-Owned Small Business Federal Contract program - SBA
https://www.sba.gov/federal-contracting/contracting-assistance-programs/women-owned-small-business-federal-contract-program
95
[PDF] 2025 2Q Earnings Release (8-K) - Carnival Corporation
https://www.carnivalcorp.com/wp-content/uploads/2025/03/2025-2Q-Earnings-Release-Final-Draft73.pdf
96
What is Customer Acquisition Cost and how to calculate it - Insider
https://useinsider.com/glossary/customer-acquisition-cost-cac/
97
Client Retention vs. Customer Acquisition: Which Should You Focus ...
https://www.benchmarkemail.com/blog/client-retention-vs-customer-acquisition/
98
The Basics of Customer Acquisition Cost for Business Growth
https://connectivewebdesign.com/blog/customer-acquisition-cost
99
The costs of digital customer acquisition vs retention
https://www.winman.com/blog/the-costs-of-digital-customer-acquisition-vs-retention
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